President
Corporate Behavior Consulting Services, Inc.

Lynn has 35 years of experience in working with organizations.  He has worked with large, medium, and small size organizations throughout the United States.  Prior to founding his own consulting firm in 1995, he worked with KPMG Peat Marwick LLP in its Management Consulting Service for eight years, with the Federal Reserve Bank of St. Louis in various management capacities for over 13 years and in the lending, operations, and correspondent banking area of commercial banks for four years.

• Directed numerous strategic planning projects and facilitated strategic planning conferences to focus the future efforts of an organization on specific issues.
• Conducted numerous organization re-engineering projects to define the appropriate organization structure and the human resource skills necessary to enhance an organization's ability to become more sales, customer service, quality, and marketing driven.
• Evaluated products and competitive factors to determine the appropriate pricing and product configuration.
• Designed and implemented procedures to assure timely response to all customer inquiries and complaints.
• Design and implemented enhanced human resource management programs including job descriptions, career paths, responsibility grades, individual goal setting, and supervisory skills training.
• Designed incentive compensation programs for senior management and employees of organizations which enable them to focus on enhanced productivity, profitability, quality control and customer service.
• Established and directed pricing committees to motivate employees to emphasize quality and profitable services.
• Directed the job evaluation, performance appraisal, benefits administration, and compensation unit for a major financial institution.

• "Reengineering Success Stories," KPMG Peat Marwick Financial Institutions Seminar, Des Moines, Iowa, September 1994.
• "Budgeting:  Management's Tool for Planning, Communication, and Profitability," Community Bankers Association of Illinois, Peoria and Effingham, Illinois, October 1994.
• "Are You Structuring Your Organization to Meet Strategic Objectives?"  Financial Managers Society Southeast Regional Conference, Asheville, North Carolina, October 1994.
• "Your Staff - Are You Overlooking a Key to Profitability?"  KPMG Peat Marwick Financial Institutions Seminar, St. Louis, Missouri, October 1989; Montana Independent Banks Convention, Billings, Montana, May 1990; Illinois Bankers Convention, Chicago, Illinois, June 1990; IBM Finance Executive Institute, Orlando, Florida, February 1993; Wisconsin Bankers Association Bank Executives Seminar, Madison, Wisconsin, January 1996.
• "Structuring Your Organization for Growth, Profitability and Survival," Missouri Bankers Association Executive Management Conference, Kansas City, Missouri, December 1996.
• "Marketing Surveys," Iowa Bankers Marketing Conference, West Des Moines, Iowa, April 1997.
• "Strategic Planning Into the New Millennium," Missouri Bankers Executive Management Conference, St. Louis, Missouri, December 1999.
• "Affirmative Action Planning" for the Human Resource Conference of the Kansas/Missouri/Nebraska Banker's Association, September 2001.

Instructor

• Instructor for the human resource segment of the Iowa Bankers Association School of Banking and the Nebraska/Kansas Banker's School of Banking, 2001 to present.

Published Article

• "Strategic Planning Into the New Millennium," Bank News, April 2000.

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